RESTRICTED ITEMS
What we can't ship
Even legal items can be restricted by your country or by carriers. KEnvia follows Korean law and international shipping rules.
If a restricted item arrives, we contact you about next steps. We are not responsible for return postage. Illegal items are reported to the authorities.
Dangerous goods
AerosolsPressurized cansExplosivesCommon fireworksAmmunitionFirearmsWeapons & partsGasolineGluesPoisonsHazardous materials (HAZMAT)Dry iceLithium batteries
Alcohol, tobacco & medicine
Alcohol & alcoholic drinksBeauty products containing alcoholPerfumes & colognes (with alcohol)Cigarettes & e-cigarettesTobacco & vape productsMarijuanaHemp-based productsMedicationMedicines & prescription drugsDietary supplementsMedical devices
Food, animals & plants
Perishable foodAnimal & agricultural productsLive animalsIvory
Money & documents
Bank bills, notes or currencyPostage stampsGambling & lottery itemsGovernment ID & uniforms
Illegal & other
Pirated or counterfeit goodsPornographyHate propagandaHuman or fetal remainsCremated remainsMotor vehicles
K-pop lightsticks are fine. They don't contain lithium batteries, so they ship like other merch.
Shipping to the EU? Food and drinks, kitchenware that touches food, cosmetics and liquids, toys for under-12s and electronics without CE marking are generally not allowed. See the FAQ.
Not sure about an item?
Ask us before you order. We'll check it for your country.