Who we are
This Privacy Policy describes how K-DelMundo Co., Ltd. (케이델문도 주식회사), 48, Angol-gil, Pyeongtaek-si, Gyeonggi-do, 17723, Republic of Korea · Business License 151-81-03833 ("KEnvia", "we") collects, uses and discloses your information when you use www.kenvia.net (the "Service"). By using the Service, you consent to this Policy. If you do not agree, please do not use the Service.
We may modify this Policy at any time and will post the revised version on the Service. The revised Policy takes effect 180 days after it is posted, and continued use after that time means you accept it.
Information we collect
- Name
- Mobile number
- Social media profile
- Date of birth
- Address
- Payment information
- EORI number
How we collect it
- When you fill in the registration form or otherwise submit personal information
- When you interact with the website
- From public sources
How we use it
- Marketing and promotions
- Creating and managing your account
- Testimonials
- Collecting customer feedback
- Enforcing our Terms
- Processing payments
- Support
- Targeted advertising
- Managing your orders
- Site protection
- Dispute resolution
If we want to use your information for any other purpose, we will ask for your consent first and use it only for the purposes you agree to, unless the law requires otherwise.
How we share it
We do not transfer your personal information to third parties without your consent, except in these limited cases:
- Advertising services
- Marketing agencies
- Analytics
- Payment recovery services
These third parties must use the information only for the purpose it was shared and not keep it longer than needed. We may also disclose information to comply with law, regulation or legal process; to enforce our agreements, including this Policy; or to respond to claims that your use of the Service violates third-party rights. If our company is merged or acquired, your information may be transferred to the new owner.
How long we keep it
We keep your personal information for 90 days to 2 years after your account becomes inactive, or as long as needed for the purposes in this Policy. Some information may be kept longer for legal record-keeping, enforcement of legal rights or fraud prevention. Anonymous and aggregate information that does not identify you may be stored indefinitely.
Your rights
Depending on the law that applies, you may have the right to access, correct or erase your data, receive a copy of it, restrict or object to its processing, ask us to transfer it to another organisation, withdraw your consent, and complain to a supervisory authority.
To use these rights, write to privacy@kenvia.net. If you do not allow us to process required information, you may not be able to use the services that need it.
Cookies
To learn how we use cookies and your choices, see our Cookie policy.
Security
We use reasonable security measures to prevent the loss, misuse or unauthorised change of your information. No method is completely secure, so we cannot guarantee the security of information you send to us.
Contact and grievance officer
For questions or concerns about how we process your information, email our Grievance Officer at privacy@kenvia.net.
K-DelMundo Co., Ltd. (케이델문도 주식회사), 48, Angol-gil, Pyeongtaek-si, Gyeonggi-do, 17723, Republic of Korea · Business License 151-81-03833